itSMF Hellas is the Greek chapter of an international forum headquartered in the UK. There are a lot of members in Greece, including IT professionals in every industry imaginable. It is a forum in the true sense of the word in that the knowledge comes collectively from the membership and is shared freely amongst members.
itSMF is the only internationally recognised and independent organisation dedicated to IT Service Management.
A message from the Chairman
A message from the Honorary Chairman
itSMF Hellas is a fully inclusive industry forum, actively encouraging the involvement of organisations and individuals that use, provide or support ITSM products and services. We also relate to service management professionals working beyond the IT sector, and those applying similar best practices to other areas of industry, thus seeking an even wider exchange of views and professional development for everyone. Our core services and activities include:
Our flagship event is the ITSMF Hellas Conference and Exhibition, which combines a program of educational sessions, a bustling exhibition, and an annual awards dinner. Other events include seminars and online webinars, together with a range of member-run regional meetings and events organised by several special interest groups (SIGs).
Our highly regarded journal provides articles, case studies and news on the latest issues and developments in IT service management. Our monthly e-newsletter provides an update on the latest events, news about members, product and service launches, white papers, interesting articles and discussions, and other Forum initiatives.
Our website is the place to go for access to the latest news and features about ITSM, together with a wide source of reference materials and publications. We also offer an online bookstore with discounted prices on a wide range of leading practitioner guides and handbooks.
The Forum offers a variety of useful ways to share views, raise questions and learn from other professionals in your sector – from our dedicated online members’ discussion forum to various social media such as LinkedIn and Twitter, including a growing focus on Twitter chats. Our regional groups and SIGs also have a growing online presence.
Forum members have access – on privileged terms – to several leading frameworks and tools to assist them in their professional lives – including ITSM self-assessment and benchmarking, continual professional development, endorsement of training courses, and planning IT personnel skills.
We offer suppliers and providers many ways to reach and promote products and services to the ITSM community – from editorial opportunities to speaking at events.
A key role of the Forum is to help recognise, shape, and develop ITSM best practices and raise the wider profile and reputation of service managers. Examples of this include our suite of ITSM industry awards at our annual conference, working with other professional groups to help develop qualification and certification schemes, the development of industry-leading publications and white papers, and, of course, our extensive range of events and online discussions.
